YP-T9 Samsung Mp3 player help...

[w4r10rd]

Ok well I ordered a Mp3 player from cicuit city online and got it last thursday, (i wanted something different other than an ipod) regardless, I was adding songs and stuff to the player and such until yesterday when I tried to add an entire playlist from Windows Media Player 11, after I added it things started to go south. After I added one playlist i decided to add another so i plugged the USB transfer cable into my PC and here it would connect to the PC for 1-2 seconds and then automatically say USB cable disconnected, it would do this for as long as u kept it plugged in, like in a loop. So here I call samsung support, and I somehow get the biggest -Explicit- woman on the phone determined to get me to admit I illegally DL music. She constantly was asking I need to know where you get your music from. She made rather rude comments as well, (I even asked her if i could speak with a supervisor and she said, "thats not going to fix your mp3 player) She was trying to tell me the reason it was causing this problem was some of the songs were corrupted. Maybe she's rite, I dunno, was just going to get a 2nd opinion on this. Regardless she told me to send it in for service, (i assume it will be under my warranty), however I will most likely just take it to circuit city to exchange for a diffferent one. Has anyone else had problems like this? Could it be the corrupted song that screwed the player up? If so, any programs or things I can do to find it so it doesnt effect my future Mp3 player. thanks in advance

[Goldragon]

Just a guess here, but it's possible that your music files are DRM encrypted somehow, and that the player can't interpret them maybe?

Did you originally transfer using WMP 11? or did it only start to mess up when you started transferring through WMP 11? if the latter is what happened, maybe Microsoft is adding a layer of DRM onto your song files?

[kilroy0097]

Samsung also has a stand alone exe file that flashes the "firmware" of their players. I had to flash mine after I got one older than the one you have. Mine is only 512 mb version. So what you can do is first choose the function to completely format your player under settings. Download onto your computer the firmware update program. May have to search google for it if you can't find it on the Samsung site. Now there are some rather specific instructions to follow and they are tricky from what I remember. After you update the firmware then format the player again. After which then attempt to download the songs to your player via normal file transfer copy and paste via normal window explorer. See if that works. You can try the WP11 again if you really want. I personally transfer all my music through copy and paste and not through any sort of player program.

[Gruthar]

These things are essentially flash drives with an audio component attached to them, are they not? I don't think a corrupt file would cause it to loop like that... hell, you should be able to put any type of file on that player, it just won't be played by the mp3 player. Just return it and get another one.